BLOG: Workplace Communication Skills

Last month I gave a presentation for the 11th Annual Washington State Government Lean Transformation Conference. I have attended and/or spoken at all of the conferences, and they are always a highlight of my professional development...

When it comes to improving your workplace communication skills, small changes will make a big difference.

Remember the David Letterman Show and his Top 10 Lists?  I know I'm aging myself here - I got hooked on them in college and still love...