BLOG: Workplace Communication Skills

by Betty Lochner

10 Common Body Language Mistakes and How to Fix Them

If you’re like most people, then you are not as self-aware of your body language, and the unintentional messages you are sending, as you should be.

We often do a pretty good job at noticing other peoples’ unintentional signals but in...

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Mastering Micro-Connects for Better Communication
I can live one or two months on one good compliment. ~ Mark Twain

Communication Micro-Connects and Appreciation

News flash: We live in a culture that is appreciation deprived. Studies show that up to 70% of workers feel they are not regularly...

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10 Ways to Be a More Positive Communicator

One of the most powerful ways to improve relationships is to simply be a more positive communicator. Positive communication is contagious and brings out the best in yourself and in those around you.

You never know when one kind act, or one word...

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Clarify Your Message: Three Steps to Effective Communication

I didn't understand, based on the words that were said. ~ Romy and Michelle's High School Reunion

One of the most common communication mistakes we make, and the easiest to fix, is how to better clarify your message so people understand what...

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6 Communication Steps for Dealing with a Hothead

Have you ever tried to communicate with a hothead without success?

If you have a hothead in your life, you know exactly what I'm talking about. A hothead is someone that responds or communicates in an impulsive, aggressive, or even explosive...

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